Classification of Letters

in Business Communication

The classification of a letter as formal and informal is on the basis of its tone and style. A cordial friendly tone, an easy style of language make the letter informal. Business letters adopt a less formal tone than governmental/ bureaucratic I correspondence.

The classification of letters as official, demi-official or personal depends on the relationship between the people who exchange letters. Usually, this is related to hierarchical positions and social strartification.

Based on content a letter can be a good-news letter or a bad-news letter.

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Dr. Anjan Basak October 24, 2012 at 3:35 pm

What is the classification of official letters?

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